We hope you love your Levi’s^® online purchase. If you’re not completely satisfied, we are here to help!

Additional return policy details:

1. You can, within 30 days of receiving the product(s) ordered from Levi’s^® Philippines Official Online Store (www.levi.com.ph), return any product(s). Any return application not submitted within 30 days of receiving the product(s) will no longer be eligible for return
2. Product(s) excluded in this policy includes but not limited underwear, socks, and products that has been altered cannot be refunded or returned after the order is placed.
3. Product(s) can be returned, provided that the product(s) is in its new and original condition, unwashed and unused, original product packaging attached with its original price tags and labels.
4. Return application for the product(s) purchased at Levi’s^® Philippines Official Online Store must be addressed online.
5. User must log into Levi’s^® Philippines Official Online Store to apply for a return. If you check out as a “Guest”, you may not enjoy such service. We do not accept exchanges, but only refunds.
6. For size exchange, kindly perform a return and place a new order at Levi’s^® Philippines Official Online Store
7. If the product(s) has been discounted either by promotion or coupon codes, the amount refunded will be based on the net amount that you have paid.
8. In the event you have been entitled to a Gift with Purchase (GWP) in your previous order, when you return your product(s), GWP must be returned together.
9. Levi’s^® Philippines reserves the right to deny a refund if the product(s) does not meet the Return Policy requirements above.